Good intranet content is both useful and scannable, as we discussed in Part 1 and Part 2 of this series. In this post, we’ll discuss one more attribute of good intranet content: it’s findable.
There are three major ways to find intranet content:
Click through site navigation
Enter search queries
Follow links on related pages
That leaves two aspects of findability related to the content itself: 1) search and 2) links on related pages.
– By Ephraim Julius Freed