There’s a ton of information out there about what to measure on your intranet. It can be confusing and contradictory, or seem like a mountain of effort to analyze.
So here we’ve outlined five things to measure on a social intranet. While these may not give you a complete view of intranet usage they all adhere to the most critical rule of intranet analytics: measure what you can change. In essence, there’s no point in collecting data if you can’t or won’t act on it.
– By Ephraim Julius Freed