Skills & Techniques

Intranet Planning & Strategy

• Project planning
• Objective setting
• Vendor & software selection
• Technology adoption strategies
• Needs assessments
• Content findability
• Tagging & folksonomy
• Information architecture & user testing

Training & Instructions

• Training, in-person and over the web
• Creating instructional material, print & video
• End-user support

Facilitation & Presentation

• Presentation
• Objective-focused discussion facilitation
• Question asking
• Public speaking

Corporate Communications

• Communications planning
• Writing news for employees
• User-focused web content presentation

See also:

Work history

Workplace philosophy