‘Social collaboration’ – a phrase of mass confusion

The strange term “social collaboration” is becoming a little too popular and I feel duty-bound as a member of the local “language police” to break down the phrase. I hear the term bandied about by marketers, bloggers, even savvy intranet managers with no concern for what it really means. And it doesn’t really mean anything at … Read more

Clay Shirky was wrong

It is about information overload. The problem isn’t information overload. It’s filter failure. -Clay Shirky Metaphor: The oil filter in my car can fail because it’s there. It already exists, has a clear purpose and known way of operating. But the “filter failure” Clay Shirky refers to isn’t the same. We’ve developed information overload over … Read more