Don’t “get social,” get people-centric

Within the shell of a nut: “Social” software simply brings people to the forefront and better fits with how real people work together. A business that succeeds with social software is simply one that puts people first. “Social business” is just good people-centric business, but the term misses the deeper shift in business. “Social” just … Read more

Collaboration 1.0 at the heart of Enterprise 2.0 success

In a nutshell: Collaboration is about people working together. Without good people processes your collaborative efforts can’t succeed, no matter what technology you’re using. If you want success in collaboration & innovation, build the culture and processes to achieve it while you implement Enterprise 2.0 tools.

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Guide for intranet users: How to make a page findable

On an open, social intranet employees empowered to publish need to know how to make a page that is easy to find using the site’s search engine. No matter how good your search engine is, it won’t magically bring up un-clearly named, un-tagged and poorly written content.  So on an intranet with an open publishing … Read more

A simple definition of “social media”

Definition “Social media” means websites that allow average users to create content and interact with each other around the content. Dissecting the words “social” and “media” “Social” means people interacting with each other. “Media” (plural for “medium”) means the types of material used to create artwork and communicate information or ideas.  Media can include video, … Read more

Web Writing Usability Guidelines from an Amateur

User-friendly writing is always a good thing This article contains the primary ideas I follow when I try to write material that is helpful and easy for people to read.  User-friendly writing helps readers get maximum clarity and value with minimum effort.  While the following tenets of writing for web usability are conceived of for intranet … Read more