How to Create Useful Content — Intranet Content Strategy Part 1

No one reads the intranet in the same way they curl up with a good book. Intranet content consumption is purpose-driven and goal-oriented. Your employees have mountains of information to move and they are pressed for time. So it’s critical that your intranet content is: Useful Scannable Findable This article focuses on creating useful content. … Read more

We finally found the world’s best intranet

Best intranet in the world – and what makes it so good (annotated screenshots) from Digital Workplace Group As with the Loch Ness Monster and Bigfoot, we always assumed the perfect intranet was a myth. But now we’ve found the world’s best intranet and have created annotated intranet screenshots explaining its many strengths. – By … Read more

This is DWG, the organization formerly known as IBF

The Intranet Benchmarking Forum (IBF) is now the Digital Workplace Group (DWG). This change has been a long time coming and reflects our leadership in the field of intranets, the digital workplace and the future of meaningful work. I always think it’s funny when companies rebrand and then go on and on about their new … Read more

SharePoint 2013: it’s not about the technology

What if I told you that adoption/training was the greatest barrier to successful SharePoint implementation? And that 1) strategy and 2) governance were the next two big challenges? Chart from OpenText about SharePoint challenges The bottom line is this: like any other major organizational change effort, success lies in coordination with stakeholders, involvement of users, … Read more

Latest intranet trend: integrated task list on the homepage

The term “integrated task list” isn’t a technical or official term; it’s just my simple description. Here’s a full explanation: An integrated task list brings notifications and tasks from a variety of enterprise applications into one central dashboard on the intranet homepage. This simple dashboard can present read-only notifications, or can offer clickable actions, such … Read more

‘Social collaboration’ – a phrase of mass confusion

The strange term “social collaboration” is becoming a little too popular and I feel duty-bound as a member of the local “language police” to break down the phrase. I hear the term bandied about by marketers, bloggers, even savvy intranet managers with no concern for what it really means. And it doesn’t really mean anything at … Read more

Clay Shirky was wrong

It is about information overload. The problem isn’t information overload. It’s filter failure. -Clay Shirky Metaphor: The oil filter in my car can fail because it’s there. It already exists, has a clear purpose and known way of operating. But the “filter failure” Clay Shirky refers to isn’t the same. We’ve developed information overload over … Read more

Don’t “get social,” get people-centric

Within the shell of a nut: “Social” software simply brings people to the forefront and better fits with how real people work together. A business that succeeds with social software is simply one that puts people first. “Social business” is just good people-centric business, but the term misses the deeper shift in business. “Social” just … Read more