How to craft a communications plan for your intranet project

Early intranet adoption hinges on your ability to communicate the launch of your intranet. This article explains the key considerations and sequenced steps involved in creating a comprehensive communications plan for your intranet project. So many problems in large projects come down to issues of communication — a lack of it, not doing it with … Read more

Announcing the winners of My Beautiful Intranet 2014 (with screenshots!)

More than virtually any other aspect of digital workplaces, intranets offer the opportunity for good design. Now that intranets integrate social features and collaborative tools, and are expected to be mobile accessible, they are more important than ever to productivity and company culture. This contest is here to highlight the role of good design and … Read more

How-to: Intranet Content Migration (with Migration worksheet)

“Alright intranet project team, who wants to lead the content migration… Nobody? But it’s so critical… We can’t have a new intranet without content… I’ll provide chocolate and scotch…” Content migration may not be the most exciting part of an intranet project, but it truly is important. Even in the world of rich social features … Read more

How to Create Findable Content — Intranet Content Strategy Part 3

Good intranet content is both useful and scannable, as we discussed in Part 1 and Part 2 of this series. In this post, we’ll discuss one more attribute of good intranet content: it’s findable. There are three major ways to find intranet content: Click through site navigation Enter search queries Follow links on related pages … Read more

How to Create Scannable Content — Intranet Content Strategy Part 2

Useful content provides the right information needed to complete targeted tasks. Scannable content presents information in the right order and with the right formatting so that users barely need to read but still get the point. How is this done? The goal here is to make your content so simple that people don’t have to … Read more

How to Create Useful Content — Intranet Content Strategy Part 1

No one reads the intranet in the same way they curl up with a good book. Intranet content consumption is purpose-driven and goal-oriented. Your employees have mountains of information to move and they are pressed for time. So it’s critical that your intranet content is: Useful Scannable Findable This article focuses on creating useful content. … Read more

We finally found the world’s best intranet

Best intranet in the world – and what makes it so good (annotated screenshots) from Digital Workplace Group As with the Loch Ness Monster and Bigfoot, we always assumed the perfect intranet was a myth. But now we’ve found the world’s best intranet and have created annotated intranet screenshots explaining its many strengths. – By … Read more

Guide for intranet users: How to make a page findable

On an open, social intranet employees empowered to publish need to know how to make a page that is easy to find using the site’s search engine. No matter how good your search engine is, it won’t magically bring up un-clearly named, un-tagged and poorly written content.  So on an intranet with an open publishing … Read more

Web Writing Usability Guidelines from an Amateur

User-friendly writing is always a good thing This article contains the primary ideas I follow when I try to write material that is helpful and easy for people to read.  User-friendly writing helps readers get maximum clarity and value with minimum effort.  While the following tenets of writing for web usability are conceived of for intranet … Read more