How to Create Findable Content — Intranet Content Strategy Part 3

Good intranet content is both useful and scannable, as we discussed in Part 1 and Part 2 of this series. In this post, we’ll discuss one more attribute of good intranet content: it’s findable. There are three major ways to find intranet content: Click through site navigation Enter search queries Follow links on related pages … Read more

How to Create Scannable Content — Intranet Content Strategy Part 2

Useful content provides the right information needed to complete targeted tasks. Scannable content presents information in the right order and with the right formatting so that users barely need to read but still get the point. How is this done? The goal here is to make your content so simple that people don’t have to … Read more

How to Create Useful Content — Intranet Content Strategy Part 1

No one reads the intranet in the same way they curl up with a good book. Intranet content consumption is purpose-driven and goal-oriented. Your employees have mountains of information to move and they are pressed for time. So it’s critical that your intranet content is: Useful Scannable Findable This article focuses on creating useful content. … Read more

We finally found the world’s best intranet

Best intranet in the world – and what makes it so good (annotated screenshots) from Digital Workplace Group As with the Loch Ness Monster and Bigfoot, we always assumed the perfect intranet was a myth. But now we’ve found the world’s best intranet and have created annotated intranet screenshots explaining its many strengths. – By … Read more

SharePoint 2013: it’s not about the technology

What if I told you that adoption/training was the greatest barrier to successful SharePoint implementation? And that 1) strategy and 2) governance were the next two big challenges? Chart from OpenText about SharePoint challenges The bottom line is this: like any other major organizational change effort, success lies in coordination with stakeholders, involvement of users, … Read more

Latest intranet trend: integrated task list on the homepage

The term “integrated task list” isn’t a technical or official term; it’s just my simple description. Here’s a full explanation: An integrated task list brings notifications and tasks from a variety of enterprise applications into one central dashboard on the intranet homepage. This simple dashboard can present read-only notifications, or can offer clickable actions, such … Read more

‘Social collaboration’ – a phrase of mass confusion

The strange term “social collaboration” is becoming a little too popular and I feel duty-bound as a member of the local “language police” to break down the phrase. I hear the term bandied about by marketers, bloggers, even savvy intranet managers with no concern for what it really means. And it doesn’t really mean anything at … Read more

Guide for intranet users: How to make a page findable

On an open, social intranet employees empowered to publish need to know how to make a page that is easy to find using the site’s search engine. No matter how good your search engine is, it won’t magically bring up un-clearly named, un-tagged and poorly written content.  So on an intranet with an open publishing … Read more

A simple definition of “social media”

Definition “Social media” means websites that allow average users to create content and interact with each other around the content. Dissecting the words “social” and “media” “Social” means people interacting with each other. “Media” (plural for “medium”) means the types of material used to create artwork and communicate information or ideas.  Media can include video, … Read more