8 Components of a Truly Integrated Digital Workplace

We are living through an age in which the digital environment of work is becoming much more important than the physical workplace. The digital workplace has the potential to transform how companies operate on the front line, how employees communicate and collaborate internally, and even what it means to be an employee. Yet most organizations … Read more

‘Social collaboration’ – a phrase of mass confusion

The strange term “social collaboration” is becoming a little too popular and I feel duty-bound as a member of the local “language police” to break down the phrase. I hear the term bandied about by marketers, bloggers, even savvy intranet managers with no concern for what it really means. And it doesn’t really mean anything at … Read more

Clay Shirky was wrong

It is about information overload. The problem isn’t information overload. It’s filter failure. -Clay Shirky Metaphor: The oil filter in my car can fail because it’s there. It already exists, has a clear purpose and known way of operating. But the “filter failure” Clay Shirky refers to isn’t the same. We’ve developed information overload over … Read more

Don’t “get social,” get people-centric

Within the shell of a nut: “Social” software simply brings people to the forefront and better fits with how real people work together. A business that succeeds with social software is simply one that puts people first. “Social business” is just good people-centric business, but the term misses the deeper shift in business. “Social” just … Read more